I see a few recent threads here about "mailbox locked" errors and have recently started encountering the problem myself. To shed some more light on the matter, I believe this is due to a problematic interaction between iOS 18 Mail and Zimbra. I haven't been able to trace the IMAP requests at fault yet, but I've noticed that requests from User Agent "com.apple.email.maild/3826.200.121.2.3" generate mysql slow queries that have run times in the tens of minutes, and are queries that are many tens of thousands of lines long.
These queries lock the mailbox against other requests for minutes-to-hours and cause the errors we've been seeing.
In my experience, it's not possible to get Apple to fix (or even acknowledge) errors, so I suspect this is going to come down to Zimbra to determine a workaround. As an example, these are the sort of absurd queries being generated inside Zimbra due to Apple's IMAP requests:
These queries lock the mailbox against other requests for minutes-to-hours and cause the errors we've been seeing.
In my experience, it's not possible to get Apple to fix (or even acknowledge) errors, so I suspect this is going to come down to Zimbra to determine a workaround. As an example, these are the sort of absurd queries being generated inside Zimbra due to Apple's IMAP requests:
These go on for pages and pages of logs (so much that I've never managed to actually scroll through an entire query!) and are surely the source of our problems.SELECT mi.id, mi.index_id, mi.type FROM mboxgroup27.mail_item AS mi WHERE mi.mailbox_id = 27 AND ((((mi.type = 5 OR mi.type = 6 OR mi.type = 16)) AND (((mi.id >= 411 AND mi.id <= 414)) OR ((mi.id >= 416 AND mi.id <= 420)) OR ((mi.id >= 422 AND mi.id <= 430)) OR ((mi.id >= 432 AND mi.id <= 456)) OR ((mi.id >= 460 AND mi.id <= 463)) OR ((mi.id >= 465 AND mi.id <= 471)) OR ((mi.id >= 473 AND mi.id <= 483)) OR ((mi.id >= 485 AND mi.id <= 488)) OR ((mi.id >= 490 AND mi.id <= 491)) OR ((mi.id >= 493 AND mi.id <= 494)) OR ((mi.id >= 496 AND mi.id <= 499)) OR ((mi.id >= 501 AND mi.id <= 508)) OR ((mi.id >= 510 AND mi.id <= 514)) OR ((mi.id >= 520 AND mi.id <= 533)) OR ((mi.id >= 535 AND mi.id <= 539)) OR ((mi.id >= 541 AND mi.id <= 545)) OR ((mi.id >= 547 AND mi.id <= 548)) OR ((mi.id >= 550 AND mi.id <= 556)) OR ((mi.id >= 558 AND mi.id <= 566)) OR ((mi.id >= 568 AND mi.id <= 569)) OR ((mi.id >= 573 AND mi.id <= 576)) OR ((mi.id >= 578 AND mi.id <= 580)) OR ((mi.id >= 584 AND mi.id <= 586)) OR ((mi.id >= 588 AND mi.id <= 592)) OR ((mi.id >= 594 AND mi.id <= 598)) OR ((mi.id >= 600 AND mi.id <= 626)) OR ((mi.id >= 628 AND mi.id <= 635)) OR ((mi.id >= 637 AND mi.id <= 640)) OR ((mi.id >= 642 AND mi.id <= 643)) OR ((mi.id >= 645 AND mi.id <= 650)) OR ((mi.id >= 652 AND mi.id <= 668)) OR ((mi.id >= 670 AND mi.id <= 677)) OR ((mi.id >= 679 AND mi.id <= 683)) OR ((mi.id >= 685 AND mi.id <= 689)) OR ((mi.id >= 691 AND mi.id <= 706)) OR ((mi.id >= 708 AND mi.id <= 720)) OR ((mi.id >= 722 AND mi.id <= 724)) OR ((mi.id >= 726 AND mi.id <= 733)) OR ((mi.id >= 735 AND mi.id <= 743)) OR ((mi.id >= 745 AND mi.id <= 752)) OR ((mi.id >= 754 AND mi.id <= 774)) OR ((mi.id >= 776 AND mi.id <= 797)) OR ((mi.id >= 799 AND mi.id <= 800)) OR ((mi.id >= 802 AND mi.id <= 803)) OR ((mi.id >= 805 AND mi.id <= 809)) OR ((mi.id >= 811 AND mi.id <= 814)) OR ((mi.id >= 816 AND mi.id <= 817)) OR ((mi.id >= 819 AND mi.id <= 821)) OR ((mi.id >= 823 AND mi.id <= 836)) OR ((mi.id >= 838 AND mi.id <= 842)) OR ((mi.id >= 846 AND mi.id <= 857)) OR ((mi.id >= 859 AND mi.id <= 862)) OR ((mi.id >= 866 AND mi.id <= 871)) OR ((mi.id >= 873 AND mi.id <= 876)) OR ((mi.id >= 878 AND mi.id <= 891)) OR ((mi.id >= 893 AND mi.id <= 900)) OR ((mi.id >= 902 AND mi.id <= 904)) OR ((mi.id >= 906 AND mi.id <= 907)) OR ((mi.id >= 909 AND mi.id <= 912)) OR ((mi.id >= 914 AND mi.id <= 917)) OR ((mi.id >= 919 AND mi.id <= 921)) OR ((mi.id >= 923 AND mi.id <= 925)) OR ((mi.id >= 927 AND mi.id <= 930)) OR ((mi.id >= 932 AND mi.id <= 942)) OR ((mi.id >= 944 AND mi.id <= 945)) OR ((mi.id >= 947 AND mi.id <= 950)) OR ((mi.id >= 954 AND mi.id <= 955)) OR ((mi.id >= 957 AND mi.id <= 959)) OR ((mi.id >= 963 AND mi.id <= 966)) OR ((mi.id >= 968 AND mi.id <= 972)) OR ((mi.id >= 974 AND mi.id <= 980)) OR ((mi.id >= 982 AND mi.id <= 983)) OR ((mi.id >= 985 AND mi.id <= 988)) OR ((mi.id >= 990 AND mi.id <= 992)) OR ((mi.id >= 994 AND mi.id <= 997)) OR ((mi.id >= 999 AND mi.id <= 1006)) OR ((mi.id >= 1008 AND mi.id <= 1011)) OR ((mi.id >= 1013 AND mi.id <= 1014)) OR ((mi.id >= 1016 AND mi.id <= 1022)) OR ((mi.id >= 1024 AND mi.id <= 1026)) OR ((mi.id >= 1028 AND mi.id <= 1029)) OR ((mi.id >= 1031 AND mi.id <= 1035)) OR ((mi.id >= 1037 AND mi.id <= 1039)) OR ((mi.id >= 1041 AND mi.id <= 1044)) OR ((mi.id >= 1046 AND mi.id <= 1050)) OR ((mi.id >= 1052 AND mi.id <= 1065)) OR ((mi.id >= 1067 AND mi.id <= 1069)) OR ((mi.id >= 1071 AND mi.id <= 1072)) OR ((mi.id >= 1074 AND mi.id <= 1079)) OR ((mi.id >= 1081 AND mi.id <= 1086)) OR ((mi.id >= 1090 AND mi.id <= 1091)) OR ((mi.id >= 1093 AND mi.id <= 1098)) OR ((mi.id >= 1100 AND mi.id <= 1111)) OR ((mi.id >= 1113 AND mi.id <= 1115)) ...
Statistics: Posted by jered — Fri Nov 01, 2024 2:38 pm — Replies 2 — Views 155